This guide addresses the most common issues users encounter when installing the Digishift theme for the first time.

Before You Begin: Critical Check #

Are you using WordPress.com? If you are on a Free, Personal, or Premium plan, you cannot upload the Digishift theme. WordPress.com restricts the use of custom themes to their high-tier Business or Commerce plans only.

To get the most out of Digishift, we strongly recommend using a self-hosted WordPress installation on your own hosting provider (e.g., Bluehost, SiteGround, etc.). This ensures you have full control over your site and theme features.

Error 1: Stylesheet is missing. #

The Problem: After clicking “Install Now,” you receive an error: “The package could not be installed. The theme is missing the style.css stylesheet.”

The Cause: This happens when you try to upload the entire package downloaded from ThemeForest. That package is a “zip within a zip”—it contains the theme, the documentation, licensing info, and demo data. WordPress is looking specifically for the inner theme folder.

The Solution:

1. Log in to your ThemeForest Downloads page.
2. Locate the Digishift theme.
3. Click the green Download button and select “Installable WordPress file only”.
4. Log in to your WordPress Dashboard and go to Appearance > Themes > Add New > Upload Theme.
5. Select the file you just downloaded (usually named digishift.zip) and click Install Now.

Pro Tip: If you prefer to download the “All files & documentation” package, you must unzip it on your computer first. Inside, you will find a folder named Theme File which contains the actual digishift.zip you need to upload.

Error 2: “Are you sure you want to do this?” #

The Problem: After selecting the zip file and clicking “Install Now,” the page loads for a long time and then displays a white screen with the message: “Are you sure you want to do this?”

The Cause: This is usually a server limit issue. Most entry-level hosting providers set a low limit for how large a file can be when you upload it. If the Digishift zip file is larger than your server’s upload_max_filesize, the server will cut the connection, resulting in this error.

The Solution: There are two ways to fix this:

Option A: Increase Server Limits (Recommended) Contact your web hosting provider and ask them to increase your PHP limits. We recommend the following minimum settings to ensure Digishift runs smoothly:

• upload_max_filesize: 64M
• post_max_size: 64M
• max_execution_time: 300

Option B: Upload via FTP If you cannot change your server limits, you can bypass the WordPress uploader:

1. Unzip the digishift.zip file on your computer.
2. Using an FTP client (like FileZilla), upload the unzipped digishift folder to the /wp-content/themes/ directory on your server.
3. Once uploaded, go to your WordPress Dashboard, navigate to Appearance > Themes, and click Activate.

Error 3: The “White Screen of Death” #

The Problem: After activating the Digishift theme, your website becomes a blank white page. You cannot see your content, and sometimes you cannot even access the WordPress admin dashboard.

The Cause: This is almost always caused by a PHP Memory Limit issue. Digishift is a powerful, feature-rich theme; if your server is set to a low memory limit (like 64MB or 128MB), it will “exhaust” the memory and crash the page before it can finish loading.

The Solution: You need to increase your PHP memory limit to at least 256MB.

Method 1: Edit your wp-config.php (Fastest)

1. Connect to your server using an FTP client or your Hosting Control Panel’s File Manager.
2. Locate the wp-config.php file in your WordPress root directory.
   • Access your files: Log in to your hosting account and open the File Manager (in cPanel, Bluehost, SiteGround, etc.) or connect via FTP.
   • Find your Root Folder: Look for a folder usually named public_html, www, htdocs, or sometimes your domain-name.com. This is your “root” directory.
   • Identify the Landmark: You will know you are in the right place when you see three folders named wp-admin, wp-content, and wp-includes.
   • Locate the File: In that same list of files (next to those folders), scroll down to find wp-config.php.
     Note: Be careful not to confuse it with wp-config-sample.php. You are looking for the live file named wp-config.php.
3. Open the file and scroll down to the line that says: /* That's all, stop editing! Happy publishing. */
4. Right above that line, paste the following code: PHP define( 'WP_MEMORY_LIMIT', '256M' );
5. Save the file and refresh your site.

Method 2: Contact Your Hosting Provider. If Method 1 doesn’t work, your host might have a “hard limit” in place. Send this short message to their support team: “Hi! I am installing a premium WordPress theme, and I need to increase my PHP Memory Limit to 256MB. Could you please update this for my account?”

Error 4: File Automatically Unzips on Download #

• The Problem: Your computer is automatically extracting the .zip file after download, leaving you with a folder that cannot be uploaded to WordPress.
• The Solution: Simply right-click on the extracted theme folder and select “Compress” or “Zip” to create a new .zip file. Use this newly created zip file for the upload.